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OCR: VPN Problems We encountered product/software Projected communications cost savings wware not realized Implementing was more expensive than we expected 35405 1 We had problems devising or enforcing Service Level Agreements (SLAs) A shirter than anticipated! hovel of 469% We han des problems due to lack of control over a particular imulay in the VPN infrastructure 46% VPN soft ware wasn't available for enough types of cheat computers 38º%* Our Software vendor for service provider didn't support as well enough Figure 1. What problems have you encountered with VPNs, either as a user or service provider?